Refund Policy
Welcome to MyTutify
MyTutify is a trusted online tutoring platform connecting students with qualified tutors for personalized, effective, and flexible learning, helping every learner achieve academic success with confidence.
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee for all new enrollments.
If you are not fully satisfied after your first paid session, simply contact us at info@mytutify.com within 7 days of your first session to request a full refund for any unused sessions.
Refunds will be processed using the original payment method within 5–10 business days of approval.
Program Cancellations
You may cancel your program anytime by providing at least 15 days’ written notice via email.
Our team will assist in closing your account smoothly and ensure all pending sessions or payments are settled fairly.
Managing Cookies
You can manage or disable cookies anytime in your browser settings under Options, Preferences, or Help.
Missed or Rescheduled Sessions
- Sessions can be rescheduled with a minimum of 12 hours’ notice.
- If a session is missed without prior notice, it will be marked as completed and not eligible for a refund or reschedule.
- Repeated missed sessions may affect scheduling flexibility in the future.
Policy Updates
We may update this Refund Policy occasionally to ensure clarity and compliance with business and legal requirements.
Last updated: October 10, 2025
Contact for Refunds or Changes
For any refund, cancellation, or rescheduling requests, please contact our support team at:
📧 info@mytutify.com
Frequently Asked Questions
Yes. MyTutify offers a 7-day money-back guarantee for all new enrollments.
If you are not satisfied after your first paid session, you may request a full refund (for unused sessions) within 7 days of your first class.
Simply email us at info@mytutify.com within 7 days of your first paid session.
Please include your name, student details, and the reason for your refund request to help us process it smoothly.
Approved refunds are typically processed within 5–10 business days and will be credited to your original payment method.
Yes, you may cancel your tutoring program anytime with at least 15 days’ written notice.
Our team will assist you in finalizing the cancellation and ensure a smooth closure of your account.
You can reschedule a session with a minimum of 12 hours’ notice.
If a session is missed without notice, it will be marked as completed and not eligible for a refund.
No. Once a session is rescheduled and confirmed, it cannot be refunded unless the tutor is unavailable due to an unforeseen reason.
If MyTutify or your assigned tutor cancels a session, we will reschedule it at no additional cost or, if necessary, issue a full refund for that session.
No. Purchased sessions and memberships are non-transferable and can only be used by the registered student.
Sessions canceled without at least 12 hours’ notice are considered completed and cannot be refunded or rescheduled.
All refund, cancellation, or rescheduling requests should be directed to:
📧 info@mytutify.com
Our support team is available to guide you through the process and address any concerns promptly
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